Customer experience is the mainstay of B2C e-commerce as sellers focus on winning over the potential customers and converting them into brand loyalists. Taking a cue, B2B sellers too have realized the importance of delivering innovation in terms of customer experience. They look for advanced platforms to help them meet the growing expectations of digitally connected customers. Magento is a highly preferred platform for e-commerce store development for B2B and B2C enterprises. Recently, it has come up with its latest offering, Magento Digital Commerce B2B Cloud, to empower dealers with cloud enhancements for business success.
The suite has been developed by collaboration with the leading companies in this business domain. This has been done to ensure that it addresses all the key challenges that these sellers come across. These challenges include management of repeat orders, customization of prices, cataloging, and integrating with complicated backends. Viewing these hindrances, the cloud-based commerce suite has emerged with the rich feature set that aims to simplify these complexities. At the same time, it has been designed to drive revenue growth, increase customer loyalty, and cut down costs.
B2B Features Offered By Magento Digital Commerce Cloud
Besides all the core features that Magento is revered for, the Digital B2B Cloud delivers some industry-specific ones too. These include the following:
- Corporate Account Management:
It facilitates management of corporate customer accounts keeping in tune with complex corporate structure (with its multiple roles and positions). The suite also includes an option for payment on credit.
- Quick Ordering:
It enables merchants to expedite the ordering and re-ordering processes. They can upload lists of SKUs as well as use requisition lists and copy previous orders. Besides enabling order management, the suite also helps in inventory management.
- Quotes And Price Negotiations:
It provides a built-in workflow to streamline order quotes and price negotiations.
Another B2B specific benefit of the suite pertains to cataloging. Merchants are able to create customized product catalogs and price lists for individual customers or groups.
- Multi-Channel Support:
It offers multi-channel support for both, B2B and B2C portals, as well as multiple brands across multiple geographies.
- Back-End Integration:
It is bundled up with powerful extensions and APIs that facilitate back-end integration with vital systems such as enterprise resource planning (ERP) and customer relationship management (CRM).
All these features make an upgrade to latest Magento version of B2B Cloud a smart decision for the sellers in this domain. This comprehensive and flexible commerce suite would definitely enhance their capability to reach the next level. If you want to avail the benefits of the all new B2B Cloud, we are a trusted Magento agency with expert developers who can help you with the same.