Ongoing Magento Support

Unmatched Ongoing Magento Support Services to Help You Run Your Magento Store Smoothly.

  • Troubleshooting for technical issues
  • Magento training to clients hold of their Magento store
  • Performance improvement
  • Magento website maintenance
  • Website speed optimization
  • Magento SEO
  • Feature up gradation and installations
  • Suggestions and solutions for improved SEO ranking
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Trusted Partner for Ongoing Magento Support Services

Facing issues with your Magento store performance? Looking for urgent fixes to website functioning for trouble-free performance? We, at Magento India, are here to guide you out with our ongoing Magento support services. We make Magento website handling much easier and effective with ongoing Magento support. Besides Magento 2 development services for brand new websites and redesigning of existing websites, we also assist in overcoming all technical hurdles and support continuous business evolution to meet the changing business needs. The only objective behind offering support services is to help clients take their businesses to next level in the competitive online world with improved performance and continuous site maintenance.

Our Range of Ongoing Magento Support and Maintenance Services

This approach allows us to meet the needs of online retailers who look for a proficient Magento 2 development team to consistently enhance their online store and monitor its performance and stability.

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Improvement of Ecommerce Solution

Our team combines business thinking and technical expertise to help you in the development of the evolution strategy and implement your business ideas technically. Our services include custom Magento 2 development, redesigning UI/UX, third-party integration, evolving an eCommerce ecosystem, and so on.

ecommerce

Risk Prevention & Troubleshooting

You can trust our Magento expertise and put your tech stack under our untiring control and focus on your business evolution. Our Magento support and maintenance team will handle database hosting, web server hosting, Magento application upgrade, and security patches, extension installation, timely solution health check, performance optimization, and backup configuration.

ecommerce

Magento Security Maintenance

Our Magento support and maintenance team performs security audits to review your Magento eCommerce solution, including custom code, third-party extensions, cross-system integrations for any bugs, security vulnerabilities, and exploits. The tasks for Magento security maintenance include malware scanning, updating security patches, IP whitelisting, adding two-factor authentication, developing a backup plan, and so on.

ecommerce

Performance Monitoring & Improvement

Along with Magento website maintenance, we also track your website performance based on key performance indicators. Our team performs a UI/UX audit of your website and reviews aspects important for its usability and customer experiences such as site navigation, visual appeal, checkout, catalog merchandising, and more. This helps us to identify performance and conversion killers and fix them permanently.

ecommerce

Magento Solution Administration & Training

Our Magento support services also involve making your in-house team familiar and comfortable with the technologies used. We help you to address Magento complexities by configuring the application in line with your business goals and for your convenience, overcoming workflow challenges in the eCommerce ecosystem, and providing for an easy learning curve for your Magento development team.

Emergency Magento Support Services We Offer

Emergency Magento support services help in resolving issues arising on your Magento eCommerce website that affects its performance and stability.

Antihacking and Cybersecurity Support

When a hacked eCommerce store needs emergency Magento support services, our team first suspends all the running activities in your compromised system and then backs up your business data. This prevents further damage or loss. We trace how hackers intruded into your system and fix the breach.

Troubleshooting

Over the years, we have observed enough website downtime and errors and know the reasons behind them. So, our Magento experts know how to deal with them and fix the issue within the shortest timeframe. We provide urgent fixes for website downtime or crash, website error messages, slow page loading time, and website hacks.

Performance Optimization

If your store is experiencing low opening or high bounce rates, there may be an issue of slow page loading speed that is keeping your customers away from your store. You need urgent measures to fix these issues. Our Magento support and maintenance team audits your entire website and resolves the underlying problem.

Resolving Compatibility Issues

Sometimes extending Magento functionality using third-party extensions and plugins can lead to conflicts. This impacts the performance of conflicting extensions and your Magento store if they overwrite some core functionality. Our Magento 2 experts are here to resolve compatibility issues and ensure the optimum functioning of all additional features you have added to your Magento store.

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Other Magento Support Services

Our experienced team, at Magento India, is always ready for any kind of Magento support and maintenance task. We work as your go-to experts and help you with the up-gradation of software and improved functionality with new and updated features in the eCommerce website. Also, if you have any pending work on your project, you can hire Magento developers from us who can correctly understand your requirements and help you with further Magento 2 development. Here are some other related Magento support services we provide:

  • 01 Ongoing Magento Website Maintenance
  • 02 Website Speed Optimization
  • 03 Magento SEO
  • 04 Feature Upgrade and Installation
  • 05Suggestions & Solutions for Better Search Engine Ranking
  • 06Customer Support for Usability Issues

Get Customized Magento Support Monthly Packages

Based on customer requirements and hourly support they need, we offer customized Magento website maintenance and support monthly packages. We discuss clients’ requirements and agree with them for a particular number of hours per month and make a schedule as per their suitability. Magento India offers telephonic, email, chat, video chat, and face-to-face support during business hours.

Industries We Serve

  • automotiveAutomotive
  • RealReal Estate
  • EducationEducation
  • BeautyBeauty & Fashion
  • HealthcareHealthcare
  • SportsSports
  • TechnologyTechnology
  • BankingBanking & Finance
  • EcommerceEcommerce & Retail
  • BeveragesFood & Beverages
  • ManufacturingManufacturing
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Why Choose Magento India for Magento Support and Maintenance Services?

Depending on the support services of Magento India, you are assured that your Magento store is in safe hands. Here are some of the reasons to hire our Magento support and maintenance services:

  • We provide minor and major fixes, improvements and updates to your Magento eCommerce solutions.

  • We build a business roadmap for your growth and handle all the technical aspects of your eCommerce solution.

  • We are ready to address any problem at any complicated level competently.

  • We provide regular site audits and reports.

  • We are available 24×7 round the clock for your Magento support service.

Frequently Asked Questions

  • whatamount Do you offer Magento Support Packages?
  • Yes, we offer support packages on the basis of the business requirements of our client.
  • whatamount Does the support service from Magento India include regular store backup?
  • Yes, regular store backup is included in the Magento support services by Magento India.
  • whatamount Can I switch the package in the middle of the year?
  • Absolutely, downgrade and upgrade in the support package can be done in the middle of the year.
  • whatamount Why should I choose Magento India as a Magento Support partner?
  • With Magento India’s expert support team, you won’t have to worry about anything in your store other than expansion of the business. Our variety of support services covers it all.

Looking for a Support Partner to Keep Your Magento Store Up and Running Consistently?

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Our Portfolio

We are a leading Magento development company that has completed a large number of projects till date.

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